Terms & Conditions

Pinetree Boutique Hotel, Greems Road, Chennai

🚫Guest Restrictions

  • Unmarried couples are not allowed to check-in
  • Guests below 18 years of age are not permitted at the property
  • All guests must provide valid identification upon check-in

🆔ID Proof Requirements

  • Local IDs are accepted for check-in
  • Valid ID proofs: Passport, Aadhar Card, Driving License, Government-issued ID
  • Original documents must be presented at reception
  • Photocopies will be retained for record purposes

🍽️Food Arrangements

  • Outside food is strictly not allowed on the premises
  • Non-vegetarian food is allowed and available
  • Food delivery service is not available at the property
  • In-house dining options are available for guests

🚭Smoking & Alcohol Policy

  • There are no restrictions on alcohol consumption in designated areas
  • Smoking within the premises is strictly prohibited
  • Designated smoking areas are available outside the building
  • Violations may result in penalties or early checkout

🐾Pet Policy

  • Pets are not allowed on the property
  • No pets are living on the premises
  • Service animals may be accommodated with prior notice

Property Accessibility

  • This property is not accessible to guests who use wheelchairs
  • Please make alternative arrangements if accessibility is required
  • Contact management in advance for special accommodation needs

👥Visitor Policy

  • Outside visitors are not permitted in guest rooms during the stay
  • Guests can meet visitors in common areas only
  • All visitors must register at the front desk
  • Visitor timings: Limited to common area hours

📋General Terms

  • Check-in time: 2:00 PM | Check-out time: 11:00 AM
  • Early check-in and late check-out subject to availability
  • Management reserves the right to refuse service
  • Guests are liable for any damage to property
  • Please review our Refund & Cancellation policy separately